Floral Fawna Reviews
Floral Fawna Customer Reviews (15)
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Floral Fawna Customer’s Q&A
Floral Fawna FAQs
About floralfawna.com Prices and Cost?
Floral Fawna is an online store where all prices are in GBP. The store tries to ship items as fast as possible, typically allowing 2-3 days production time for orders to ship out. The average shipping times are 5-21 days. If a customer is not satisfied with their order, the store offers a 100% money back guarantee if the product is defective or damaged. Customers have 30 days to send it back for a full refund, but they must ship it back at their own expense. If a customer has entered an incorrect address, they can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. The average shipping time is 5-25 business days. The store also has a reputation for unique, high-quality items and excellent customer service. They often offer great discounts for items, providing great value for money.
How can I track my order from floralfawna.com?
To track an order from floralfawna.com, please allow 2-3 days production time for the order to ship out. The average shipping times are 5-21 days. Tracking numbers will be updated 3-5 days after the order has been shipped. If there's no tracking number after 7 days, it's recommended to email at hello@floralfawna.com.
About floralfawna.com Popular Products and Services?
Floralfawna.com is a well-regarded online store with a variety of unique and high-quality products. Customers have praised the fast delivery and excellent customer service. The store offers a range of items, including the 3D Dragon Bracelet, Golden Eye Tassel Earrings, and Pearl Acrylic Clutch. Other popular items include the Black Dachshund Figurine, Sterling Silver Emerald Ring, and Realistic Black Faux Fur Cat Bag. Customers have also expressed satisfaction with the Sterling Silver Chameleon Ring and the Whale & Scuba Diver Night Light. The Mouse Night Light is another product that has received positive feedback. Customers have commended the quality of the products and the responsiveness of the seller to queries. They have also mentioned finding great discounts for items, indicating good value for money.
What is the price range of products on floralfawna.com?
The price range of products on floralfawna.com varies widely. Some items, such as the "You Are My Sunshine" Sunflower Necklace, are priced as low as £8.95. Other products, like the 3D Deer Wall Hanging, can cost up to £99.95. It's clear that there's a wide variety of items available, catering to different budgets.
What is floralfawna.com?
Floralfawna.com is an online store that offers a wide range of products inspired by nature. The store provides free shipping on all worldwide orders and often has sales and discounts. Their collections include Flora, Fauna, Jewellery & Accessories, and Homeware. They also have themed collections such as Abstract, Bohemian, Celestial, Cosplay, Cottagecore, Enchanted, Festival, Gothic, Humanity, Kawaii, Prehistoric, and Valentines. The store operates a “within 30 days” refund policy for unused items in the same condition as received.
How can I contact customer support for floralfawna.com?
For floralfawna.com, customer support can be reached by sending an email to hello@floralfawna.com. Additionally, there is a contact form available on the website where questions or issues can be submitted. For returns or refunds, the same email address can be used. If an item needs to be returned or exchanged, it should be sent to: 9 Holmlands, Whitley Bay, Newcastle Upon Tyne, NE25 8EB, United Kingdom. Remember, customer service is responsive and aims to reply as soon as possible.
floralfawna.com Return Policy?
Floral Fawna operates a "within 30 days" refund policy. To be eligible for a return, the item must be unused and in the same condition that it was received, and it must also be in the original packaging. A receipt or proof of purchase is required to complete the return. Refunds are processed within seven days once the return is received and inspected. If a refund hasn't been received within this timeframe, it's advised to check the bank account, contact the credit card company, and then the bank. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges are only applicable if the items are defective or damaged.
For shipping, it's mentioned that the customer is responsible for paying for their own shipping costs for returning the item, and these costs are non-refundable. The product should be mailed to: 9 Holmlands, Whitley Bay, Newcastle Upon Tyne, NE25 8EB, United Kingdom. If the item is over £75, it's suggested to use a trackable shipping service or purchase shipping insurance.
In terms of order shipping, it's stated that there's a 2-3 days production time for the order to ship out, and the average shipping times are 5-21 days. Tracking numbers are updated 3-5 days after the order has been shipped. If a tracking number hasn't been received after 7 days, it's recommended to contact them at hello@floralfawna.com.
How do I contact Floral Fawna customer service?
To get in touch with Floral Fawna customer service, an email can be sent to hello@floralfawna.com. They are open to questions and issues from customers and aim to reply as soon as possible. For urgent matters, attaching the order number and marking the email as URGENT is recommended. For returns or refunds, contact should be made within 12 hours of order placement. If a refund has not been received within the expected timeframe, reaching out to them at the same email address is advised.